Premium mobile auto care delivered with precision, passion, and boutique-level craftsmanship
Effective Date: 01/01/2026
These Terms & Conditions (“Terms”) govern the use of the website www.thmdnj.com and the services provided under the name Top Hat Mobile Detailing.
Top Hat Mobile Detailing is not a separate legal entity. It is a trade name (DBA) of Top Hat Auto Boutique, LLC, a limited liability company organized and operating in the State of New Jersey. All services, transactions, and agreements are entered into with Top Hat Auto Boutique, LLC.
Thank you for choosing Top Hat Mobile Detailing. By booking services, using our website, approving an estimate, or allowing us to perform services on your vehicle, you agree to these Terms.
Top Hat Mobile Detailing provides professional mobile automotive detailing, ceramic coating, paint correction, interior cleaning, exterior cleaning, and related services at customer-designated locations.
Service availability, scope, duration, and pricing vary depending on vehicle size, condition, selected package, requested add-ons, service location, and other relevant factors.
We reserve the right to refuse, reschedule, or discontinue service for any reason, including unsafe working conditions, inaccurate information, undisclosed vehicle condition, hazardous contamination, lack of access, or circumstances that prevent the safe or proper performance of services.
By booking, approving, or permitting service, the customer represents that they are the owner of the vehicle or are authorized by the owner to request and approve services.
Customer authorizes Top Hat Auto Boutique, LLC, doing business as Top Hat Mobile Detailing, to access, open, clean, detail, and perform the selected services on the vehicle as reasonably necessary.
Customer also authorizes reasonable movement or operation of the vehicle when necessary to perform services, reposition the vehicle, access surfaces, move the vehicle for safety, or complete the work.
Appointments are scheduled in advance and are subject to availability.
Customers must provide accurate vehicle information, service location details, contact information, and any relevant condition details before the appointment.
A 10% non-refundable deposit is required to confirm your appointment. If you need to reschedule, the deposit will be applied toward your new appointment date, provided the reschedule request is made in accordance with these Terms.
Changes to appointments should be communicated at least 48 hours in advance.
If a customer cancels on the same calendar day as the scheduled appointment, or if we arrive and cannot perform service due to customer unavailability, lack of access, unsafe conditions, undisclosed vehicle condition, or lack of required permission to work at the service location, the customer may be charged up to 100% of the scheduled service price.
No-shows are subject to the same charge.
The customer is responsible for providing:
Customer is responsible for ensuring that detailing services are permitted at the service location, including by any landlord, HOA, property manager, municipality, workplace, parking facility, or other authority controlling the property.
Customer must disclose any restrictions regarding water use, runoff, noise, generators, chemicals, vehicle washing, parking, or access before service begins.
Unsafe, restricted, hazardous, or unsuitable environments may result in service cancellation without refund of the deposit and may be subject to additional charges.
Customers must disclose any known conditions that may affect the service, including but not limited to:
Failure to disclose such conditions may result in additional charges, service refusal, rescheduling, or cancellation.
Vehicles with mold, bodily fluids, pest activity, strong odors, vomit, urine, feces, blood, chemical spills, or other hazardous or biological contamination may require special handling, additional fees, or refusal of service.
Odor removal, mold treatment, and biohazard cleaning are not guaranteed to permanently eliminate the source or prevent recurrence if the underlying cause remains.
Top Hat Auto Boutique, LLC (DBA Top Hat Mobile Detailing) reserves the right to refuse or discontinue service if a vehicle presents health, safety, environmental, or contamination concerns.
Prices are based on vehicle size, condition, selected services, add-ons, and service location.
Prices shown online, in advertisements, or in estimates may be starting prices and are subject to change after inspection of the vehicle.
Any estimate provided before physical inspection is preliminary and based on the information provided by the customer. Final pricing may change after inspection of the vehicle.
Additional services may be recommended after inspection. Each service is allocated a standard timeframe. If additional time is required due to excessive dirt, pet hair, stains, sand, salt, odors, bodily fluids, mold, contamination, or other special conditions, an additional charge of $100 per hour, billed in 15-minute increments, will apply.
Should your vehicle require extra work, we will review the details and obtain your approval before proceeding whenever reasonably possible.
By approving additional services, the customer agrees to the updated total price.
All approved and completed services are non-refundable.
Payment is due upon completion of service, unless otherwise agreed in writing.
Accepted payment methods include cash, credit/debit card, and Zelle.
Failure to remit payment may result in collection action, service denial, cancellation of future appointments, and recovery of amounts owed to the fullest extent permitted by law.
Top Hat Mobile Detailing may offer referral rewards to eligible customers. Under the current referral program, an existing customer who refers a qualifying new household may receive a $75 service credit after the referred customer completes an eligible appointment. The referred customer may receive a $75 service credit toward their first qualifying service.
A qualifying service must have a regular price of at least $249.99 before taxes, fees, add-ons, discounts, or promotional credits.
A “new household” means a first-time Top Hat Mobile Detailing customer who resides at a different residential address from the referring customer. Spouses, partners, children, relatives, roommates, or other individuals residing in the same household are not eligible. A friend or family member residing at a separate address may qualify.
The referred customer must identify the referring customer when booking or before the service begins. Referral information submitted after the appointment may not be accepted.
The referring customer’s credit is issued only after the referred customer completes and pays for the qualifying service. Referral credits may be applied toward one qualifying service of $249.99 or more and may not be used toward maintenance services, standalone add-ons, deposits, gift cards, taxes, fees, or previously completed services.
Limit one referral reward per new household and one referral credit per appointment. Referral credits cannot be combined with other discounts or promotions, have no cash value, are nontransferable, and may not be redeemed for cash. Top Hat Mobile Detailing reserves the right to verify eligibility, deny fraudulent or duplicate referrals, and modify or discontinue the referral program at any time.
Additional eligibility requirements and restrictions may apply to specific promotions and referral offers as stated in the applicable offer or program terms.
Customer agrees to contact Top Hat Auto Boutique, LLC (DBA Top Hat Mobile Detailing) directly to resolve any service or billing concern before initiating a chargeback, payment dispute, or reversal.
Improper or fraudulent chargebacks may be contested and may result in recovery of amounts owed, collection costs, and any permitted fees.
Due to the nature of detailing services, all services are final and non-refundable once completed.
If concerns arise, they should be raised before the technician leaves the job site whenever possible.
We will make reasonable efforts to address service-related concerns when reported promptly and when we are given a reasonable opportunity to inspect and address the issue.
Results may vary based on vehicle age, condition, materials, prior maintenance, prior repairs, staining, contamination, odor source, paint thickness, clear coat condition, interior material condition, and other factors outside our control.
Top Hat Auto Boutique, LLC (DBA Top Hat Mobile Detailing) does not guarantee complete removal of all stains, odors, scratches, swirl marks, oxidation, water spots, etching, pet hair, mold, biological contamination, embedded debris, or other defects.
Some defects, stains, odors, contamination, or damage may be permanent or may require additional services, replacement, repair, or specialty treatment outside the scope of detailing.
Customer understands that certain services, including stain removal, odor treatment, mold treatment, adhesive removal, decal removal, polishing, paint correction, pressure washing, and cleaning of aged or delicate surfaces, may involve increased risk due to the vehicle’s condition, materials, prior repairs, or contamination.
Ceramic coatings and paint correction services:
No guarantee is made against future damage caused by road debris, weather, improper washing, neglect, environmental exposure, hard water, chemicals, bird droppings, tree sap, road salt, accidents, or ordinary use.
Any ceramic coating warranty is provided by the applicable manufacturer, not directly by Top Hat Auto Boutique, LLC, unless expressly stated in writing. Warranty eligibility may depend on proper preparation, registration, aftercare, maintenance, inspection, and compliance with manufacturer requirements.
While Top Hat Auto Boutique, LLC, doing business as Top Hat Mobile Detailing, exercises care and professional judgment during all services, we cannot be held responsible for pre-existing conditions, normal wear and tear, hidden defects, or failures of vehicle components that occur during the detailing process.
This includes, but is not limited to, loose or deteriorated trim, cladding, fragile plastics, license plate frames or covers, loose or aftermarket badges, wind deflectors, touch-up paint, stickers, decals, wraps, paint protection film, aged clear coat, failing paint, oxidized paint, prior repairs, repainted panels, loose seals, brittle rubber, sensitive materials, or similar items that may detach, loosen, stain, discolor, or be damaged during washing, pressure washing, cleaning, polishing, or detailing services.
Customers acknowledge that aging materials, prior repairs, aftermarket installations, or previously weakened components may be susceptible to failure during normal detailing procedures. By authorizing service, the customer assumes this risk and agrees that Top Hat Auto Boutique, LLC shall not be liable for such occurrences.
We are not responsible for mechanical, electrical, or structural issues, nor for damage caused by pre-existing defects, hidden conditions, environmental exposure, improper prior repairs, manufacturer defects, neglect, misuse, or prior detailing.
To the fullest extent permitted by law, Top Hat Auto Boutique, LLC’s liability for any claim arising out of or relating to services shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
Top Hat Auto Boutique, LLC shall not be liable for indirect, incidental, special, consequential, punitive, loss-of-use, diminished value, lost-profit, rental vehicle, transportation, or inconvenience damages.
This limitation applies regardless of the legal theory asserted, including contract, negligence, tort, warranty, or otherwise, to the fullest extent permitted by law.
Any concern, damage claim, or service issue should be reported before the vehicle is moved from the service location whenever reasonably possible, and in all cases within 24 hours of service completion.
Customer must provide photos, documentation, and a reasonable opportunity for Top Hat Auto Boutique, LLC (DBA Top Hat Mobile Detailing) to inspect and review the vehicle before any repair, alteration, cleaning, correction, or third-party work is performed.
Failure to provide timely notice, documentation, or an opportunity to inspect may limit or prevent review of the claim.
Customers are responsible for removing personal items from their vehicle before service.
We are not responsible for loss or damage to personal belongings left inside the vehicle. Therefore, we kindly ask that you:
While we will clean around car seats or booster seats if necessary, we are unable to remove or reinstall child safety seats due to safety and liability considerations.
Top Hat Auto Boutique, LLC, doing business as Top Hat Mobile Detailing, maintains business insurance for its mobile detailing operations.
Any insurance claim, if applicable, must be supported by timely notice, reasonable documentation, and an opportunity for Top Hat Mobile Detailing to inspect and review the alleged issue.
Insurance coverage is subject to the terms, conditions, exclusions, investigation, and approval process of the applicable insurance policy and insurance carrier. The existence of insurance does not guarantee coverage, payment, repair, replacement, or reimbursement for any claimed damage or loss.
This insurance provision does not modify, waive, or expand any limitation of liability, customer responsibility, inspection requirement, damage disclaimer, or other provision stated in these Terms & Conditions.
We take pride in showcasing our work. By booking a service, you grant permission for Top Hat Auto Boutique, LLC, doing business as Top Hat Mobile Detailing, to capture photos and videos of your vehicle before, during, and after service for marketing and promotional purposes.
We will not intentionally display license plates, home addresses, or personally identifiable information without your prior consent.
If you prefer that your vehicle not be photographed or featured, please notify us in advance, and we will gladly respect your request.
Mobile detailing services are weather-dependent. In the event of rain, snow, freezing temperatures, high winds, extreme heat, lightning, unsafe weather, or other conditions that may affect safety or service quality, services may need to be rescheduled.
If weather requires rescheduling, your deposit will be applied toward the new appointment date.
By providing a phone number or email address, customer consents to receive service-related calls, texts, and emails regarding appointments, estimates, invoices, reminders, updates, follow-ups, and service communications.
Message and data rates may apply.
Customer may opt out of non-essential marketing communications at any time.
All content on www.thmdnj.com, including text, images, logos, graphics, service descriptions, branding, designs, and other materials, is the property of Top Hat Auto Boutique, LLC or used with permission and may not be copied, reproduced, distributed, modified, or used without written permission.
Use of our website and services is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, and protected.
By using our website or services, customer agrees to the collection and use of information as described in the Privacy Policy.
These Terms & Conditions are governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict-of-law principles.
We reserve the right to update or modify these Terms at any time. Updated terms will be posted on this page with a revised effective date.
Continued use of our website or services after updated Terms are posted constitutes acceptance of the updated Terms.
Top Hat Mobile Detailing and www.thmdnj.com are owned and operated by Top Hat Auto Boutique, LLC.
For questions regarding these Terms & Conditions, please contact:
Top Hat Auto Boutique, LLC
Doing Business As: Top Hat Mobile Detailing
Website: www.thmdnj.com
Email: tophatmobiledetailing@gmail.com
Phone: 908-520-3040
State of Operation: New Jersey
Premium mobile auto care — delivered to your driveway across North-Central New Jersey and surrounding areas.